Complaints & Abuse

If you are unsatisfied with our services or wish to file an abuse report you may do it by email, post, or phone.

Our contact email is, or you can use our contact form. Our abuse email is

You may contact us by phone or fax on +44 33 33 408418 (UK landline rates apply), +1 (888) 808-0815 (US toll-free), or +46 10-551 74 41 (Swedish landline rates).

Our postal address for queries is: Flat 59, St Peter’s Studios, St Peter’s Street, Aberdeen, AB24 3HQ.

If you contact us via post, fax, or email we will make every effort to get a response to you within 24 hours for email and one working week for post and fax.