Complaints & Abuse

If you are unsatisfied with our services or wish to file an abuse report you may do it by email, post, or phone. Our contact email is, you can use our contact form. Our abuse email is You may contact us by phone or fax on +44 29 2010 2455. Our postal address is: 13 Pen-y-lan Terrace, Caerdydd, Cymru, CF23 9EU, UK

If you contact us via post, fax, or email we will make every effort to get a response to you within 24 hours for email and one working week for post and fax.